suddenly, status oudated

Do you know how I fix this? Seems that everyone else's is working.

Logout in loader settings and use auth key from https://www.ensage.io/store

@IdcNoob said:
Logout in loader settings and use auth key from https://www.ensage.io/store

Thanks for the lightning quick reply. Fixed.

Hi ensage, I lost my auth key from joduska, can you help me to generate it again here?
my account/email :[email protected], please respond me soon.
Thanks

well. for some reason ensage can't see my subscription and I am in normal mode. I am pretty sure I paid for June. Any help?

@klaretos wait 24 hours, then open a ticket here

@juls29 said:
Hi ensage, I lost my auth key from joduska, can you help me to generate it again here?
my account/email :[email protected], please respond me soon.
Thanks

I am facing this problem as well

Admins, still not fixed and still not reply to ticket. I can't play, help. Btw sorry for posting here, should have posted in Help forum.

3rd day without subscription, 2 days without reply on ticket. Please admins, fix my subscription.

@klaretos said:
3rd day without subscription, 2 days without reply on ticket. Please admins, fix my subscription.

I had my ticket replied. Please be patient as it took approximately 4 days for the support team to reply!

cheers!

It can take long time , because for sub or payment tickets can reply only Admins.